How to Analyze and Improve Business Processes

Get More Info

Name

Email

Telephone

Business process analysis is one of the most critical business analyst skills. It is the activity that uses business process models for improving business processes without putting your project — or your organization — at risk.

This online business analyst workshop assumes you know how to create business process models (context, data flow, activity, and swimlane diagrams) and builds on that knowledge. It shows you how to use those business process models to analyze and understand your organization’s business processes and discover business requirements, stakeholder requirements, solution requirements, and transition requirements for changes to the underlying information technology.

Note: This instructor-led course delivered in two virtual sessions via the Internet covers the same content as the second day of our 2-day course, “How to Model, Analyze, and Improve Business Processes” which can be delivered live at your site.

Get More Info

Name

Email

Telephone

1. Analyzing Business Processes

Analyzing Business Process Models

Overview

Problem Definition

Exercise: Problem Analysis

Process Model for Problem Analysis

Timing Analysis

Exercise: How to Show Timings

Swim Lane Timing Analysis

Exception Identification

Exercise: Exception Identification

Swimlane Diagram

Exercise: Information Usage Analysis

Process Model for Problem Analysis

Existing Outputs

Creating Decision Trees and Tables

Analyzing Business Rules

Business Rule for Validation Example

Exercise: Decision Trees

Decision Tables

Exercise: Decision Tables

Exercise: Decision Table Actions

Business Rules

Exercise: Order Quantity Rules (from Case Page 50)

Exercise: Functional Analysis of the Current Situation

Exercise: Swimlane Diagram Functional (Process) Analysis

2. Improving Business Processes

Improving Business Processes

Improvement Opportunities

Process Model for Finding Improvements

Exercise: Suggesting Improvements

Exercise: Using Appropriate Controls

All Controls Share the Following:

Determining Functional Control Location

Locating Functional Controls

Exercise: Defining Functional Controls

Exercise: Implement This (Rule) Control Requirement

Short Term Improvements (“Quick Fixes“)

Process Model for Short Term Improvements

Exercise: Finding Short Term Improvements

Short Term Improvements (cont’d)

Exercise: Long Term Suggestions

Improving Business Process Improvement

Get More Info

Name

Email

Telephone

• Extract and analyze business rules embedded on the processes
• Devise process measurements to evaluate initial and continuous improvement
• Develop a list of process improvements and/or requirements
• Interpret the Process Models for the business community for review

The pdf file will open or has opened in a new window.

 

Web-Based	May 8 - 10, 2012	Internet	$495	Register
Web-Based	Jun 5 - 7, 2012	Internet	$495	Register
Web-Based	Aug 7 - 9, 2012	Internet	$495	Register
Web-Based	Aug 28 - 30, 2012	Internet	$495	Register
Web-Based	Dec 4 - 6, 2012	Internet	$495	Register
Check All Scheduled Business Analysis Training Courses

Name*
Email*
Telephone*
Company*
Questions / additional comments: