The Art and Science of IT Business Analysis

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This one-day presentation gives you an extensive overview of the state-of-the-practice of IT business analysis, one of the fastest growing professions in the world. You will learn what business analysis is, what challenges business analysts face, and where the profession is heading. We also present what the International Institute of Business Analysis (IIBA^®) does, what the Business Analysis Body of Knowledge (BABOK^® v2.0) is, how it is structured, what role it plays in the day-to-day lives of business analysts, and related topics. Furthermore, we introduce a set of six rules for writing effective business requirements for information technology (IT) projects.

Whether a novice to the field, an experienced practitioner, a manager of those who define information technology needs, or a subject matter expert responsible for expressing requirements, this course will help you.

IIBA^®, the IIBA^® logo, BABOK^® and Business Analysis Body of Knowledge^® are registered trademarks owned by International Institute of Business Analysis. These trademarks are used with the express permission of International Institute of Business Analysis.

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1. State-of-the-Practice of Business Analysis

Business Analysis in the 21st Century

A Problem with Language

Business Information Systems

Business Analysis Activity List

Results of IIBA Survey (~ 1200 analysts, Oct 2008)

2. The IIBA and the BABOK

The International Institute of Business Analysis

Business Analysis in Your World

Plan-Driven versus Change-Driven Approaches

Introduction to the IIBA® Body of Knowledge

BABOK® Structure: Knowledge Areas, Tasks, & Techniques

Knowledge Areas of the BABOK®

Knowledge Areas of the BABOK^®

Requirements Elicitation (KA 3)

Requirements Analysis (KA 6)

Solution Validation (KA 7)

Business Analysis Planning and Monitoring (KA 2)

Requirements Management and Communication

Enterprise Analysis (KA 5)

BABOK® Structure

Underlying Competencies (Chapter 8)

Business Analysis Iterations

Requirements Capture (Gathering) Techniques

Requirements Clarification Techniques

Requirements Confirmation Techniques

Three Vees of Communication

3. Methodologies and Business Analysis

Business Analysts and System Development life Cycles (SDLC)

Critical Success Factors

Which Methods Work for You?

Of Parallel Universes

Chaotic Business Analysis

Characteristics of Chaotic Analysis

Project Evaluation Criteria for Chaotic Methods

Structured Business Analysis

Characteristics of Waterfall Methodologies

Project Evaluation Criteria for Waterfall Methods

Object-Oriented Business Analysis

Characteristics of Iterative Methodologies

Project Evaluation Criteria for Iterative Methods

Agile Business Analysis

Characteristics of Agile Software Development

Project Evaluation Criteria for Agile Methods

What Is a JRP/JAD and Where Does It Fit?

The Pros of JRP/JAD

The Flip Side of JRP/JAD

4. The Challenges of Requirements Elicitation

The Art and Science of Requirements Elicitation

The Business of Requirements

The Need for Business Requirements

Reverse Engineered Requirements

And While You’re At It . . .

Requirements in the Wild

On Sentencing Requirements

On Whatifying Requirements

On Scoping Requirements

On Clarifying Requirements

On Quantifying Requirements

On Confirming Requirements

On Managing Requirements

The Moral of the Story

5. The Evolving World of Business Analysis

Business Analysis Best Practices

Exercise: Evolving Best Practices

Current Best Practice Categorizations

Standards

Development

Services

Managing Requirements

Training Needs Analysis

Exams and Certifications

IIBA and BA Training Curriculums

Discussion, Questions, Comments, Action Items

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• Relate the evolving role of today’s business analyst
• Identify the critical skills required by business analysts
• Describe the structure and focus of each of 6 Knowledge Areas (KA) of the BABOK^®
• Differentiate tasks, techniques, and tools used in Business Analysis and in the BABOK^®
• Discuss the underlying Competencies identified by the BABOK^®
• Defend the need for models in the Business Analysis Process
• Determine appropriate methodology approaches based on project parameters
• Discuss the impact of Rapid Development (Agile) techniques on requirements gathering
• Write a "good" business system requirement
• Distinguish business requirements and system specs (Requirements Taxonomy)
• Review the current state-of-the-practice

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