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A JAD consists of 5 Phases: |
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Joint Application Development (JAD) enables a
group of people to grasp complex issues quickly and make informed
decisions.
The core component of JAD is a structured, facilitated
workshop that focuses on creating specified deliverables based on
the group's input.
It is an effective tool for planning a project,
designing a solution, defining requirements, or any other process
that requires consensus-based decision making across functional
areas.
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Pre-session
Planning |
Evaluate the project
Create preliminary agenda
Determine deliverables for the working session
Enable participants to prepare for the session
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Pre-work |
Gather information
from colleagues
Clear schedules for the working session
Refine the session agenda
Finalize pre-session assignments
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Working Session |
Create the deliverables
Generate common understanding
Achieve consensus on decisions
Generate ownership of results
Identify open issues and questions
Create action items
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Follow-up |
Resolve open issues
and questions
Follow-up on action items
Re-evaluate project
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Wrap-up |
Review results
of follow-up items
Evaluate the JAD process
Discuss "lessons learned" |
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Workflow analysts, process engineers, and subject matter experts create detailed workflow diagrams and procedures with recommended technology solutions to meet organizational goals. The deliverables can be used immediately in manual operations and may form the basis for requirement definition of automated solutions. |
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Rules analysts extract business expertise and management decisions from business specialists. Business and system analysts evaluate the identified rules to extract the impacted business processes and required business data relationships. Potential deliverables are a compilation of current or planned business rules, a business process diagram, and a business data model with key attributes and relationships. |
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Data analysts identify business data entities, relationships, and attributes with the appropriate metadata based on the expertise of business specialists. These definitions should span application boundaries and organizational units. The primary deliverable will be an entity-relationship diagram with all critical attributes assigned to entities. |
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Business analysts gather, evaluate, and prioritize the business requirements that are the basis of an automated system and serve to validate any solution. Business specialists at all levels of authority contribute expertise and guidance. The deliverable encompasses business, technological, financial, environmental, and regulatory requirements. |
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System and business specialists brainstorm, evaluate, and select approaches to solve business needs with minimal resource consumption. The potentially sub-optimal designs may serve as stopgap measures to buy the organization time to look for better solutions. The deliverable may be an action plan, a set of manual procedures, a series of change requests for automated systems, or any combination of the above. |
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Subject matter experts, quality engineers, business / systems analysts, and the appropriate levels of management develop risk-focused test plans to evaluate the selected solution. The test plans should be available before testing activities start. |
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Government rules required a client's company to provide
a service to customers to conform to deregulation
of the industry.
The CEO initiated this service as a new project with a stipulation
that the organization would comply with governmental regulations at
minimal cost to the organization. The service project spanned a variety
of organizational units. No one below the CEO had authority over all
of these areas. |
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In response to the CEO's request, we set up a one-day,
JAD-session qualifying meeting. The JAD facilitator (an RSG Consultant),
the business project manager, the lead system analyst, two information
systems managers, the data administrator, and a variety of representatives
from involved business areas attended the meeting. During this meeting,
our consultant led the group through a project evaluation. The group
identified a set of deliverables and developed an agenda for a two-week
JAD session with representation from all affected business areas. Following
the assignment of preparatory work, the group scheduled the JAD session
to begin in two weeks. |
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