Writing Effective Business Requirements
for Business Analysts and Subject Matter Experts

Series: Writing Business Requirements for IT Projects

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Overview

This nugget (Rules 1 - 3) helps you express your business need in a simple, complete, well-structured, and focused business requirement statement. Your business requirement is not well-expressed until you as the subject matter expert or business analyst truly understand what it is that you need or want the technology to deliver. These techniques will help you write better business requirements from the get-go.

Table of Contents

  • What Is the Value of Good Requirements
  • What Are the Benefits of High-Quality Requirements?
  • The Uncertainty Principle
  • A Question File
  • Interaction: A Problem with Language
  • The "Real" Problem With Natural Language
  • Expressing Requirements
  • Rules for a "Good" Requirement Sentence
  • Reducing Complexity Increases Comprehension
  • A Complete Sentence Forces a Complete Thought
  • Structured Requirement Statements
  • Interaction: Complete Sentence Requirements
  • Rules for a "Business" Requirement Sentence
  • Think "What", Not "How"
  • Interaction: Finding the What versus the How
  • Rules for a Relevant Requirement Sentence
  • Interaction: Applying the "What — Not How" Rule
  • Focused Requirements
  • Scoped Requirements
  • The Project Scope Statement
  • Identifying Relevant Requirement Sentences
  • Interaction: Determining Requirement Relevance
  • Rules Review
  • Interaction: Final Exam



Objectives
  • Find missing requirements using the components of a business information system
  • Reduce the number of wrong assumptions by using a question file
  • Translate business needs into well-structured business requirement statements
  • Write business requirements that express the what and avoid the how
  • Confirm that your requirements are in scope for your project
  • Apply 3 simple rules to create component-focused business requirements

90+ minutes

Target Audience

Business Process Managers
Business Process Users
Business System Analysts
Subject Matter Experts
System Analysts
User liaison personnel
Anyone who would like to understand their customer’s needs