On-Demand (Web-Based) Training Courses

Solving training timing constraintsOur skills and techniques for Business Analysts are also available in workshops lasting 2 - 4 days each or modules lasting 1 - 4 hours each.

This curriculum groups typical business analysis skills and techniques into "knowledge nuggets" that can be presented in 30 - 90 minutes each.

Self-Paced E-Learning Courses Click for free trial

These self-paced, web-based modules offer anytime, anywhere access to selected topics for business analysts and subject matter experts. You can listen to the narration and/or read the transcript while viewing the presented material. All you need is access to the Internet and (if you like to listen) speakers or a headset. Each "knowledge nugget" teaches a skill that can be immediately applied.

Writing Business Requirements for IT Projects

Writing Effective Business Requirements

for Business Analysts and Subject Matter Experts (90+ minutes)

This nugget (Rules 1 - 3) helps you express your business need in a simple, complete, well-structured, and focused business requirement statement. Your business requirement is not well-expressed until you as the subject matter expert or business analyst truly understand what it is that you need or want the technology to deliver. These techniques will help you write better business requirements from the get-go. View Detailed Description Buy it    US$59

Advanced Requirement Writing Methods

for Business and Systems Analysts (90+ minutes)

This nugget (Rule 4) helps you improve the understandability of your business requirements by removing ambiguity and subjectivity. Only if other people clearly understand what your business requirement expresses - and what it does not - are you likely to get the technology solution that meets the requirement. View Detailed Description Buy it    US$59

Business Requirement Analysis Methods

for Business Analysts and Testers (90+ minutes)

This nugget (Rule 5) presents techniques for improving the measurability of a requirement statement (whether you wrote the original or not) which increases the probability that the developers will understand – and deliver – what you ask for. A powerful by-product of this rule is that when you ask how will you measure or know that a requirement has been achieved, it reveals additional information about the requirement. View Detailed Description Buy it    US$59



Future Self-Paced E-Learning Courses

The following knowledge nuggets are currently being developed and are scheduled for release soon. If you would like to receive an email when a nugget becomes available, simply click on the "Notify" button below the nugget, fill out the form, and you will be entitled to a 10% discount off of the list price if you buy within 10 days of the email! You are not obligated to buy it, but we will add you to our list of future customers.

Creating a Consistent Set of Business Requirements (60-90 Minutes)

Redundant and inconsistent business requirements are one of the major contributors to poor technology solutions. Ensuring consistency and eliminating redundancy are challenges for any business analyst or whoever is responsible for defining the business requirements. This "knowledge nugget" introduces a series of methods for creating a consistent and non-redundant set of business requirements. Notify

Creating High-Level Business Process Models (60-90 Minutes)

Business processes are what a business does. This workshop shows you how to create process models using context diagrams . These models serve as the basis for scoping a project that will change your organization’s business processes. Without these or similar models, your business process improvement projects are at risk. Notify

Documenting a Business Use Case (60-90 Minutes)

The use case is the ultimate answer to the question, "How will someone use the solution I am developing once it is complete?" How to document the answer in a manner that the business community and the developers share a common understanding is the challenge. Business use case templates help you structure the information for optimal usage by all involved. Notify

The RSG Difference

How do we separate ourselves from the competition? Each "knowledge nugget" is web-based and:

  • covers a single topic and focuses on "how to do it"
  • is full of examples and interactive exercises that reinforce the skills we are presenting in a safe, controlled setting
  • provides extensive debriefs and feedback that explain why we consider one answer preferable to another
  • is narrated by a certified instructor to enhance your learning experience
  • provides a transcript of the narration in printed form to allow viewing in 'silent mode'
  • provides an outline and a build-in electronic search option for the entire course content
  • lasts only 1-2 hours so you don't need to reserve a lot of time
  • offers an "email the instructor" feature for quick answers to questions