How to Plan, Prepare, and Execute User Acceptance Testing

1. Testing Your Testing Methods

• What is an Integrated Business Solution?
• Business System Components
• Requirements Defined
• The Cost of Errors
• Testing the Unknown
• To Test Or Not To Test
• Testing Reality
• Who’s Who in Testing
• Test Environment Components (TEC)
• Requirements Management Concept
• Capabilities Maturity Model
• Testing Maturity Model

2. Applying a Testing Methodology

• The "Real" Work
• Of People and Methods
• Static Versus Dynamic Testing
• Static Testing
• Rules of Walkthroughs and Inspections
• Static Validation Methods
• Static Coverage
• Requirements Evaluation
• Implementing Static Testing
• Making It Happen
• Dynamic Testing
• Testing Phases
• Testing Testing Phases
• White Box Testing Defined
• Black Box Testing Defined
• Other Testing Terminology
• A "Real" Testing Methodology
• Testing Activities
• Testing Terminology Unmasked

3. Creating and Validating Test Plans

• Testing Strategy Defined
• How Can You Manage Risk?
• Dimensions of Risk
• Testing Risks Quantified
• Corporate Culture as a Business Risk [1]
• Technology Risks Quantified
• Project Risk Evaluation
• Business/Environmental Risks
• Test Type Prioritization
• Selecting Test Types
• Static Coverage Levels
• Dynamic Coverage Levels
• Risk-Reducing Documents
• Automated Tools Types
• Implementing Test Automation
• To Automate or Not
• Test Strategy Development

4. Selecting the Right Testing Strategy

• Test Planning Activities
• Criteria for a Testing Objective
• Writing ’Good’ Test Objectives
• Administrative Components of a Test Plan
• Executive Components of a Test Plan
• Phase Transition Guard Conditions
• Defining Phase Transition Guard Conditions
• Scheduling Components of a Test Plan
• Defining the Scope
• Roles and Responsibilities
• Planning Required Resources
• Identifying Roles and Resources
• Critical Test Planning Assumptions
• Estimating Testing Effort
• Test Plan Validation
• Organizing a Test Plan

5. Developing Black-Box Tests

• Categories and Types of Requirements
• Testing Functional Requirements
• Testing System Reliability
• Usability Testing
• Performance Testing
• Testing Requirement Categories
• Test Case Identification Methodology
• Events Defined
• Analyzing Business Events
• Identifying Business Events
• Diagrams and Testing
• Visible Tools
• Truth Tables
• Exception-Based Test Cases
• Exceptional Analysis
• Testing Without Requirements
• Test Engineering
• Testing Document Review
• Test Case Documentation
• Contents of a Test Script
• Audience-Based Scripting
• Exercise Worksheet
• Engineering Test Data
• Set-up Data Engineering
• Execution Data Engineering
• Applied Test Data Engineering
• Test Case Completeness Check
• Test Case Validation
• Test Documents
• Set-up Data Engineering
• Applied Test Data Engineering

6. Test Execution and Reporting

• Test Execution Activities
• 7 Potential Pitfalls
• Test Setup Checklist
• Prime Setup Criteria
• Test Log Content
• Test Set Creation
• Test Set Grouping Criteria
• Sequencing by Flow of Events
• Sequencing by Data Creation and Consumption
• Test Prioritization
• Test Case Grouping
• Evaluating the Results
• Test Result Evaluation
• Defect Reporting
• Incident Report Components
• Problem Resolution Components
• Defect Isolation versus Debugging
• Software Error Categories
• Defect Severity Indicator
• Test Reset Checklist
• Test Summary Report
• Putting It All Together

7. Appendices

2 days

Business Systems Analysts
End-users responsible for acceptance testing
Project managers
Quality Analysts
Quality Engineers
Test Engineers
Test Managers
Anyone responsible for planning, preparing, and/or managing the business system software testing process.

NONE

How to Gather, Analyze, and Define Business System Requirements

Our instructors have extensive experience in applying these techniques on projects with business experts from a wide variety of fields.