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Facilitating a successful JAR/JAD workshop can be the start of a shining career in business analysis and project management — or it can be the premature end on a budding career. How well you handle the diverse situations that arise during these time-intense and pressure-filled requirements gathering sessions could well determine which path you will be taking. Being prepared with a solid set of tools and techniques can help you get through the first session — or the fiftieth session.
Outline
- Your Assignment, Mr. Phelps
- Selecting the Right Seating Arrangements
- Ad Hoc Group Dynamics
- Managed Group Dynamics
- Static Versus Dynamic Groups
- Doing the Group Thing
- Sample Icebreakers
- The Momentum Challenge
- Maintaining Momentum
- Assigning and Debriefing Group Work
- The Balancing Act
- Your Assignment: Business Analysis
- Analysis Techniques
- Dealing with Murphy
- Everything Takes Longer Than You Think
- Problem People or People Problems
- Dealing with People Issues
- Dealing with Scope Issues
- Dealing with Facilitation Issues
- Missing Components
- Equipment Failure
- Facilities Problems
- Back to Square One
- Generate and sustain a productive session environment
- Use grouping techniques to maintain momentum
- Maintain enthusiasm by appropriate assignment debriefing techniques
- Develop contingency plans for dealing with unpleasant situations
- Use open issue, question, and post-session task lists
- Evaluate a session to improve the process
Our vision of a virtual workshop is web-based training that is highly interactive. We absolutely avoid the death by page-turning and the passive learning approach that is highly prevalent in most web-based training.
3.5 hours
Business Analysts
Business Managers
Project Managers
Requirements Engineers
Systems Analysts
Systems Designers
End Users who are interested in expediting the process of defining, developing and delivering high-quality information technology solutions